We wanted to share some of what our Napa and Sonoma concierge clients have to say about Booker and Butler in their wine country travel reviews:
From Jason S.:
In advance of my first trip to Napa, I booked two day trips with Melanie at Booker and Butler. We had a group of 9 people and wanted to explore the wine country. First, Melanie set us up with a limo to take us to several wineries and an amazing wine collective in Yountville. Second, Melanie put together a half day bike tour for our group in Sonoma to visit several wineries and a cheese factory. Booking with Melanie was super easy. She asked me what our group’s preferences were, what our budget was and if we had any special requests / needs. She handled all of the booking fees, payments and confirmations. Before the trip, Melanie sent me a very detailed itinerary with our driver’s name, contact information, the contact people at each winery, directions just in case the driver didnt have them (was not an issue) and the cost for each part of the day trip. Melanie was also reachable while we were out there in case anything came up (was not an issue – everything ran smoothly). Melanie was also incredibly helpful providing restaurant recommendations, shopping excursion ideas and providing a general sense of what attractions there were in Napa / Sonoma beyond wineries.
Having someone else book the group trips (for a very reasonable cost) and getting a local’s perspective on the wineries and places we should visit made the trip so much easier to plan and it was much more relaxing once we got there as I knew everything was taken care of.
I would definitely recommend Melanie and Booker and Butler to any family, friends or colleagues who are going to Napa and Sonoma.
From Garret P.:
Melanie was amazing! From A to Z – she helped plan the most amazing Napa trip! She was so easy to communicate with. I felt like after my email was sent…within a few hours (at most) she replied with a helpful, detailed response. During our trip, we never felt rushed. Our itinerary was perfect! She allocated the perfect amount of time for us to experience great food and an amazing selection of vineyards. Not knowing anything about Napa, I could not have asked for a better trip. If you are planning a trip to wine country…make sure to ask Melanie for help! Garret P (Philadelphia, Pa)
From Les L.:
We had a company wide meeting in conjunction with the Sonoma Film Festival. Large group and many dining, winery and multi-site logistics required. From the moment my attendees landed in SFO to the day they left they were amazed at how smooth and professional the entire trip was. Melanie handled all aspects including airport and winery transfers, hotel, cocktail parties, business session accommodations, restaurants, wineries. I don’t normally write travel reviews but she was the hero of a very important meeting for my company and I can’t thank her enough for taking care of all the details. Her work was superb. Les Lewis, VP Sales, Halo, Purely For Pets
From Elizabeth S.:
Melanie Schwartz of Booker and Butler made our annual trip to California our best yet! One of the concerns of renting a house is not having access to hotel amenities but Melanie was even better. She made reservations (including really hard to get ones!), helped find sitters and arranged for crib and other rentals.
But her help didn’t stop when we left Sonoma. My husband’s favorite chocolate chip cookies are from a bakery in Sonoma. I wanted to give him a dozen for his birthday. When the bakery said they didn’t ship, I was at a loss. Then I remembered Melanie. She responded immediately – she went the next day, bought them, had them individually wrapped and overnighted them to us. My husband proclaimed it “the best birthday gift ever.” And that was all thanks to Melanie!
From Katherine G.:
“We can’t go to Napa without hiring this concierge” – was basically what my friend said to her husband about their next trip to Napa after traveling on a trip I arranged through Booker & Butler. I worked with Melanie at Booker & Butler. I recommended her highly. We planned a girls’ weekend for my 40th birthday. She was great at getting out of me what I was looking for and gave me a manageable number of options to choose from in crafting the itinerary. Melanie helped with everything from sending options for a house to rent off of vrbo (which I then handled myself) to limo reservations to calling each winery we would visit and to arrange for a special visit. My friends and I went to wineries I would not have discovered without her and had a truly unique experience. She presented me with a professional detailed itinerary in Word so I could add anything I wanted to give to my friends and checked in on me over the weekend and she did all of that in a short number of hours. I cannot recommend her services highly enough.